Terms of service

These Terms and Conditions govern access to and use of the website https://montarello.com/ (hereinafter, the Website) operated by Montarello (hereinafter, Montarello), with its registered address at Leerlooierstraat 12, 2645JS, Delfgauw, The Netherlands, along with the services and products made available through the Website.

Company Name: Montarello
Address: Leerlooierstraat 12, 2645JS, Delfgauw, The Netherlands
Email: info@montarello.com
Phone Number:
+31 6 8277 2773

Follow @official.montarello and let your look do the talking!

Montarello makes this Website available in accordance with these terms. By visiting or using the features or services on the Website, users agree to abide by these Terms and Conditions.

You may browse the Website without registering. However, to purchase any services or products provided by Montarello, user registration and acceptance of these terms will be required before completing a transaction.

The Website offers fashion clothing and accessories under the Montarello label. The following Terms and Conditions establish the legal framework for use of the Website and any purchases made through it. These are the sole terms applicable (except for any specific terms that may apply to certain services) and override any other provisions, unless mutually agreed upon in writing between Montarello and the user.

We encourage you to read these Terms of Service carefully. By using any portion of this site, you are consenting to these Terms of Service. If you do not accept all terms outlined in this agreement, you must not access or use the Website. If this is presented as an offer, acceptance is limited to these Terms of Service only.

Company Name: Montarello
Address: Leerlooierstraat 12, 2645JS, Delfgauw, The Netherlands
Email: info@montarello.com
Phone Number:
+31 6 8277 2773

Follow @official.montarello and let your look do the talking!

This Website is run by Montarello. Throughout the site, the terms “we,” “us,” and “our” refer to Montarello. Montarello provides the site and all associated tools, services, and information to you the user contingent upon your acceptance of the terms, conditions, policies, and notices contained here.

By visiting this site and/or making a purchase, you engage with our “Service” and agree to comply with these terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced or linked to herein. These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please ensure you read these Terms of Service in full before using the Website. Accessing or using the site constitutes acceptance of the Terms. If you reject these Terms, you may not use the Website. If this constitutes an offer, acceptance is limited to these Terms.

Any new features or tools added to the current store will also be governed by these Terms of Service. You may view the latest version at any time on this page. We retain the right to change or replace any part of these Terms by posting updates on the site. It is your responsibility to review this page periodically. Continued use of the site following such updates signifies your acceptance.

Our store is hosted on Shopify Inc., which provides us the online commerce infrastructure to sell our offerings to you.

SECTION 1 - ONLINE STORE TERMS
By accepting these Terms, you confirm that you are either of legal age in your jurisdiction or that you have the necessary permission to allow your minor dependents to use the site.

You may not use our products for any unlawful purpose or violate any local regulations (including copyright laws) while using our service.

You must not introduce any malware, viruses, or harmful code.

Any violation of these Terms will lead to immediate termination of your use of the Service.

SECTION 2 - GENERAL CONDITIONS
We retain the right to deny service to anyone at any time, for any reason.

You acknowledge that your content (excluding credit card details) may be transmitted without encryption over different networks and adapted to technical formats. Credit card information is always encrypted during transmission.

You agree not to copy, reproduce, sell, or exploit any portion of the Service without prior written consent.

Headings are used for convenience only and do not affect interpretation.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible for any inaccurate, incomplete, or outdated content on this site. The material is for general reference only and should not be relied upon without consulting more reliable sources. Use of the content is at your own risk.

The site may include historical data, which may not be current and is provided for reference purposes only. We reserve the right to change the site content at any time but are under no obligation to update it. You accept responsibility for monitoring any changes.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without notice.

We may update, suspend, or discontinue the Service (or any part of it) at any time without notice.

We are not liable to you or any third party for any changes to the Service.

SECTION 5 - PRODUCTS
Some products may be offered only online through the Website. These items may have limited availability and can be returned or exchanged only per our Return Policy.

We aim to present product colors and images as accurately as possible, but we cannot guarantee your screen will display them correctly.

We may, at our discretion, limit product sales by person, region, or jurisdiction. We also may limit quantities and discontinue items at any time. All product descriptions and pricing may be revised at any moment without notice. Any product or service offer on the site is void where prohibited.

We do not guarantee that purchased products or services will meet your expectations or that any service errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may decline or cancel any order you place. We may restrict quantities per user, per household, or per order, including multiple orders using the same account, payment method, or shipping address. If we make changes to an order, we may notify you by email or phone.

You agree to supply accurate and current account information for all purchases. Keep your account, contact, and payment details up to date for efficient processing.

Please refer to our Returns & Refund Policy for further information.

SECTION 7 - OPTIONAL TOOLS
We may provide access to tools developed by third parties over which we have no control.

You understand and agree that such tools are provided “as is” without warranties or endorsements. We hold no responsibility for your use of these optional tools.

Your use of third-party tools is entirely at your own risk. Ensure that you are comfortable with their terms before using them.

In the future, new features or services may be added to the Website and will also be governed by these Terms.

SECTION 8 - THIRD-PARTY LINKS
Some Website content, services, or products may include third-party materials.

Links to third-party websites are not affiliated with us. We do not review or guarantee the content or accuracy of third-party materials and are not liable for any associated issues.

We are not responsible for any harm or losses arising from third-party interactions. Review their terms and policies before engaging. All issues regarding third-party products should be addressed to them directly.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us suggestions, ideas, proposals, or other content whether requested or unsolicited you agree that we may use, edit, and share them without restriction and without obligation to keep them confidential or to compensate you.

We may, but are not obligated to, review or remove content we find objectionable, offensive, or in breach of intellectual property rights or these Terms.

You agree your comments will not violate third-party rights or include unlawful, abusive, or harmful material. You must not impersonate others or mislead us or third parties. You are responsible for your submitted content. We accept no liability for user-generated content.

SECTION 10 - PERSONAL INFORMATION
Your provision of personal data through the store is managed in accordance with our Privacy Policy. Please refer to our Privacy Policy for full details.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, our site or service may include typographical mistakes, inaccuracies or missing details regarding product descriptions, prices, promotions, offers, shipping charges, delivery timelines, or stock status. We reserve the right to correct such errors or omissions, and to amend or update information or cancel orders at any time without prior notice (even after you’ve placed an order), if any detail in the service or related site is inaccurate.

We are not obligated to update, amend, or clarify any content in the service or related sites, including pricing details, unless required by law. No stated update or refresh date should imply that all site content has been modified or updated.

SECTION 12 - PROHIBITED USES
In addition to restrictions stated in the Terms of Service, the following uses of the site or its content are strictly forbidden: (a) engaging in unlawful activities; (b) encouraging others to participate in illegal actions; (c) violating any international, federal, regional, or local laws or regulations; (d) breaching our or others’ intellectual property rights; (e) harassing, abusing, defaming, harming, insulting, threatening, or discriminating based on gender, sexual identity, religion, ethnicity, race, age, nationality, or disability; (f) submitting deceptive or false content; (g) uploading viruses or harmful code that could disrupt the service, related websites, or the internet; (h) collecting or tracking others’ personal data; (i) engaging in spamming, phishing, crawling, or scraping; (j) using the site for indecent or immoral purposes; (k) bypassing or interfering with security functions of the service or related platforms. Violation of any of these may result in immediate termination of your access.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not assure you that your use of our service will be uninterrupted, timely, secure, or free from error.

We make no guarantees about the accuracy or dependability of outcomes from using the service.

You acknowledge that we may, without notice, withdraw the service for indefinite periods or cancel it altogether.

You expressly agree that your use of the service, or inability to use it, is entirely at your own risk. The service and all related products or services are provided ‘as is’ and ‘as available’, without warranties or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a specific purpose, title, durability, or non-infringement.

Under no circumstances shall we, our affiliates, directors, employees, agents, contractors, service providers, licensors or suppliers be liable for any loss, injury, claim, or damages of any kind, including lost profits, lost savings, data loss, or similar issues, whether in contract, tort, or otherwise, that result from your use of the service or any products obtained via the service, or for errors or omissions in content, or any loss or damage from use of the service or posted content, even if we’ve been advised of such possibility. In jurisdictions that do not allow limitation or exclusion of liability for incidental or consequential damages, our liability shall be limited to the maximum allowed by law.

SECTION 14 - INDEMNIFICATION
You agree to defend, indemnify and hold harmless Montarello, along with our affiliates, partners, officers, agents, contractors, licensors, service providers, employees and suppliers, from any third-party claims or demands (including reasonable legal fees) that arise from your violation of these Terms or any laws, or your infringement of third-party rights.

SECTION 15 - SEVERABILITY
If any section of these Terms of Service is deemed unlawful, void or unenforceable, the remainder shall remain fully enforceable, and the unenforceable portion shall be deemed severed and not affect the validity of the rest.

SECTION 16 - TERMINATION
Any obligations and responsibilities incurred before the termination will survive the end of this agreement.

These Terms remain in effect until either party terminates. You may terminate them by notifying us that you no longer wish to use our services or by discontinuing use of the site.

If we determine, in our sole discretion, that you have breached any term or provision, we may terminate your access without notice and you will remain responsible for any due amounts up to the termination date. We also reserve the right to deny service to you at any time.

SECTION 17 - ENTIRE AGREEMENT
Our failure to enforce any right or provision in these Terms does not constitute a waiver of such right or provision.

These Terms, along with any related policies or rules posted on the site or concerning the service, represent the full agreement between you and us and override all previous or current communications or agreements, whether oral or written.

Any uncertainty in interpreting these Terms will not be construed against the drafting party.

SECTION 18 - GOVERNING LAW
These Terms of Service and any related agreements will be interpreted and governed according to the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE
You may review the latest version of these Terms at any time on this page.

We reserve the right to modify, replace, or update any part of these Terms at our sole discretion by publishing updates on our site. It is your duty to review the site regularly. Continued use after changes indicates your acceptance of those updates.

SECTION 20 - RETURN AND REFUND
Return Policy:

We offer returns within 30 days of receiving your item.

Eligibility for Returns:

Items must be unused, in original packaging, with tags attached, and accompanied by proof of purchase.

Return Process:

To initiate a return, contact us at info@montarello.com

Please wait for return authorization before sending items. Items returned without prior approval will not be accepted.

Contact Information:

Company Name: Montarello
Address: Leerlooierstraat 12, 2645JS, Delfgauw, The Netherlands
Email: info@montarello.com
Phone Number: +31 6 8277 2773

Follow @official.montarello and let your look do the talking!

Refund Process:

Once approved, refunds will be issued within 10 days of receiving the return.

Refunds will be processed to the original payment method unless otherwise agreed.

There are no additional fees for refunds, and no restocking fee. Original shipping charges are non-refundable.

Cancelation Process:

You may cancel your order if it has not yet been marked as "package shipped." Contact us at info@montarello.com to request cancellation.

SECTION 21 - CONTACT INFORMATION
For questions, feedback or support, please contact us.

Company Name: Montarello
Address: Leerlooierstraat 12, 2645JS, Delfgauw, The Netherlands
Email: info@montarello.com
Phone Number: +31 6 8277 2773

Follow @official.montarello and let your look do the talking!

Thanks for being part of the Montarello journey where style meets simplicity and confidence defines fashion.